PRIVACY POLICY
At Blenchia Hub / AL-QASHW, we respect your privacy and are committed to protecting your personal information.
This Privacy Policy explains how we collect, use, store and share information when you visit our website, purchase products, create an account, subscribe to our newsletter, or contact us.
Information We Collect
We may collect:
- Name
- Billing and shipping address
- Email address
- Telephone number
- Account information
- Order and transaction information
- Payment-related information required to process your purchase
- Products viewed, added to cart or purchased
- Communications you send to us
- IP address and device information
- Browser and website usage information
- Information collected through cookies and similar technologies
Payment information may be processed by Shopify and our payment providers. We do not need to store your complete payment-card details ourselves.
How We Use Your Information
We may use your information to:
- Process and deliver orders
- Process payments
- Provide customer support
- Manage customer accounts
- Process returns, refunds and exchanges
- Send order confirmations and updates
- Improve our products and website
- Personalize your shopping experience
- Prevent fraud and protect our website
- Send marketing communications where permitted
- Comply with legal and regulatory requirements
Marketing Communications
If you subscribe to our newsletter, we may send you promotional emails, special offers and product updates.
You can unsubscribe at any time by using the unsubscribe link in our marketing emails.
Cookies
Our website uses cookies and similar technologies to operate the website, remember preferences, analyze traffic and improve your shopping experience.
Some cookies may be provided by Shopify or third-party service providers.
Third-Party Services
We use Shopify and other service providers to operate our store, process payments, provide analytics, support marketing and fulfill orders.
These providers may process information according to their own privacy policies.
Your Rights
Depending on applicable law, you may have rights to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your information
- Request restriction of processing
- Object to certain processing
- Withdraw consent where processing is based on consent
- Request data portability
You can contact us to exercise applicable privacy rights.
Data Retention
We retain personal information only for as long as reasonably necessary for business, contractual, legal, accounting, security and regulatory purposes.
International Data Transfers
Because we use Shopify and other service providers, your information may be processed or stored in countries outside your country of residence.
Where required, appropriate legal safeguards will be used for international transfers.
Children's Privacy
Our website is not intended for children who are not legally permitted to make purchases online. We do not knowingly collect personal information from children in violation of applicable law.
Contact
For privacy questions or requests:
AL-QASHW / Blenchia Hub
Rua Dr. Manuel Trindade, N°3, R/C ESQ
8800-417 Tavira, Portugal
Email: arobchoyal99@gmail.com
Phone: +351 920 249 995